Founded in 1984, Alex Neil has an impressive industry and professional credentials list. These industry seals of approval allow sellers and landlords to engage our services with security and peace of mind. In addition, our Testimonials Page details reviews from satisfied home movers.
Alex Neil is a proud member of the National Association of Estate Agents. The NAEA Propertymark is the UK's leading professional body for estate agents. We adhere to NAEA’s strict rules of conduct and meet their standards relating to professional and ethical practice. Our NAEA membership provides significant benefits to consumers dealing with us.
Alex Neil proudly accepted the FIA membership invitation. Our membership proves we meet the strict FIA criteria and are part of a sizeable member-only network. We benefit from sharing best practices and leads from member agents from all over the country. Homeowners and home movers benefit from this unique, independent seal of approval.
Alex Neil is a longstanding member of The Property Ombudsman scheme, established in 1990. In the unlikely event that something goes wrong, our internal procedure can offer a satisfactory resolution. Our TPOS membership allows free, fair, and impartial redress where necessary.
We are proud members of ARLA Propertymark. ARLA is the UK's leading professional and regulatory body for letting agents. We have demonstrated a thorough knowledge of our profession and conduct our business according to current best practices. Alex Neil has professional indemnity insurance and is covered by a financial protection bonding scheme.
Client money is protected through the Propertymark Client Money Protection scheme. Money will be held in a designated client account and handled under the scheme rules.
Client Money Protect is the UK's largest independent government-authorised client money protection scheme, protecting the money residential property agents hold on behalf of their clients.
The DPS is custodial deposit protection or insured protection scheme for client monies. DPS hold the tenant's deposit throughout the tenancy and administer the repayment when they leave.