ANNIVERSARY 1984 -2024 Successfully selling property since 1984. Take advantage of our exceptional anniversary promotion! Request valuation

Industry and professional credentials

Founded in 1984, Alex Neil has an impressive industry and professional credentials list. These industry seals of approval allow sellers and landlords to engage our services with security and peace of mind. In addition, our Testimonials Page details reviews from satisfied home movers.

 

The Property Ombudsman

TPOS The Property Ombudsman

Alex Neil is a longstanding member of The Property Ombudsman scheme, established in 1990. In the unlikely event that something goes wrong, our internal procedure can offer a satisfactory resolution. Our TPOS membership allows free, fair, and impartial redress where necessary. View our Property Ombudsman membership certificate.

CMP Client Money Protect

CMP Client Money Protect

Client Money Protect is the UK's largest independent government-authorised client money protection scheme, protecting the money residential property agents hold on behalf of their clients. View our Client Money Protect scheme certificate.

DPS Deposit Protection Service

DPS Deposit Protection Service

The DPS is custodial deposit protection or insured protection scheme for client monies. DPS hold the tenant's deposit throughout the tenancy and administer the repayment when they leave.

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Fees

Tenant Information

Refundable Holding deposit - 1 weeks rent

Security Deposit 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000

Rent - The agreed monthly rent

Changes to tenancy - £50 inc VAT

Early termination charge - Not exceeding the landlord’s financial losses

Late payment of rent Interest of 3% above BoE base rate for each day the rent is late, once it is 14 days overdue

Replacement keys - Reasonable costs

Utilities, council tax, communication services, TV Licence etc Tenants own responsibility unless otherwise stated

Client Money Protection Scheme Membership details Alex Neil are members of CMP (client money protect)

Property Redress Scheme Membership details: Alex Neil are members of The Property Ombudsman. Membership number N00018.