Read Our Testimonials
As first time buyers, it was stressful experience but at the same time we were very lucky to have found Alex Neil. They were helpful and assisted us throughout the process. Wherever there was a need for a little nudge to speed up the process they were always there. Prompt email responses, phone calls and viewings all were smooth. We are very thankful to the hardworking staff at Alex Neil.
The sale of my flat has had problems BUT the one glimmer of hope
in the fog of delays was my sales progressor at Alex Neil - the
spectacular Michelle Holford. Selling is stressful and for me it has
been invaluable to have her fighting my corner! I can not thank her
enough for her persistence and tenacity. Accepting the offer is just
start, you then need a top team helping you navigate the problems - if
Michelle is on that team it’ll all turn out well in the end.
I have been working with estate agents in London for over ten years now on various properties and have yet to meet an agent as competent, polite, engaging, cooperative and effective as Matteo! Really nothing bad to say about my experience of dealing with him. Unlike so many others in the sector (I have had some truly awful experiences), he is spectacularly responsive, super efficient, understands the market and gives very good guidance on it, helps the landlord ponder future strategy, quickly secures potential buyers and most importantly very quickly secured me an excellent price (above market) for the last property I sold within the space of a week. Truly outstanding services and a very amicable individual. I have other managing agents that I work with but will only henceforth sell or buy property through Matteo. He's one of a kind!
Buying and renting properties as we all know is very stressful and putting your trust in an estate agent when it comes to one of the biggest transactions you will make in your life is imperative. I'd always had a very dim view of estate agents from my previous experiences but thats an opinion which has now been completely shattered. Sara and Matteo at the Surrey Quays office took all of the stress and anxiety out of the entire process. They gave me honest advice about the market. The team as whole worked so hard, were always polite and diligent. A huge thank you.
My experience with Alex Neil Estate Agents has been a very pleasant one. They are a very responsive team, always happy to help, and would go the extra mile if you have any difficulties. An event that stood out for me personally was when our dishwasher malfunctioned, the day after we informed them a technician was sent who solved the issue. Great team!
I have used Alex Neil for many many years now as I've always found the team exceptionally reliable. Rebecca and Owen have always been my main point of contact from the valuing/marketing through to the property management side of things. I've just had my property renovated by them and the works that were carried out were to a very high standard and within a very reasonable price and time frame. Once the works were finished I had Rebecca value the house for sale. She put it on the market and it went under offer within 36 hours. If I ever buy a rental investment property again I will without a doubt instruct Alex Neil. Thanks for all your support, expertise and efficiency over the years guys you're in a different league to the rest of the London based agents.
