Read Our Testimonials


As first time buyers, it was stressful experience but at the same time we were very lucky to have found Alex Neil. They were helpful and assisted us throughout the process. Wherever there was a need for a little nudge to speed up the process they were always there. Prompt email responses, phone calls and viewings all were smooth. We are very thankful to the hardworking staff at Alex Neil.
Nadir Khan - Buyer
The sale of my flat has had problems BUT the one glimmer of hope in the fog of delays was my sales progressor at Alex Neil - the spectacular Michelle Holford. Selling is stressful and for me it has been invaluable to have her fighting my corner! I can not thank her enough for her persistence and tenacity. Accepting the offer is just start, you then need a top team helping you navigate the problems - if Michelle is on that team it’ll all turn out well in the end.
Mark Powell - Seller
I have been working with estate agents in London for over ten years now on various properties and have yet to meet an agent as competent, polite, engaging, cooperative and effective as Matteo! Really nothing bad to say about my experience of dealing with him. Unlike so many others in the sector (I have had some truly awful experiences), he is spectacularly responsive, super efficient, understands the market and gives very good guidance on it, helps the landlord ponder future strategy, quickly secures potential buyers and most importantly very quickly secured me an excellent price (above market) for the last property I sold within the space of a week. Truly outstanding services and a very amicable individual. I have other managing agents that I work with but will only henceforth sell or buy property through Matteo. He's one of a kind!
Clare Anderson - Seller
Buying and renting properties as we all know is very stressful and putting your trust in an estate agent when it comes to one of the biggest transactions you will make in your life is imperative. I'd always had a very dim view of estate agents from my previous experiences but thats an opinion which has now been completely shattered. Sara and Matteo at the Surrey Quays office took all of the stress and anxiety out of the entire process. They gave me honest advice about the market. The team as whole worked so hard, were always polite and diligent. A huge thank you.
Katie Mawson - Landlord
My experience with Alex Neil Estate Agents has been a very pleasant one. They are a very responsive team, always happy to help, and would go the extra mile if you have any difficulties. An event that stood out for me personally was when our dishwasher malfunctioned, the day after we informed them a technician was sent who solved the issue. Great team!
Mihaela Fronie - Tenant
I have used Alex Neil for many many years now as I've always found the team exceptionally reliable. Rebecca and Owen have always been my main point of contact from the valuing/marketing through to the property management side of things. I've just had my property renovated by them and the works that were carried out were to a very high standard and within a very reasonable price and time frame. Once the works were finished I had Rebecca value the house for sale. She put it on the market and it went under offer within 36 hours. If I ever buy a rental investment property again I will without a doubt instruct Alex Neil. Thanks for all your support, expertise and efficiency over the years guys you're in a different league to the rest of the London based agents.
Mr Lewis - Seller

Industry awards

Take confidence that you are engaging an award-winning agent as we’ve been recognised by allAgents and The British Property Awards. Five star satisfaction levels show that 97% of our previous customers thoroughly recommend us.

Property valuations

Establishing the sales or rental value of your property can be defined during our Property Appraisal and Valuation service. Our experienced valuers will advise you over pricing, the market, alongside a defined and proactive marketing strategy.

Tailored marketing

Our tailored multi-channel marketing approach encompasses exposure on our website and promotion utilising our social media channels. We further promote properties using the top property portals as we strive to achieve the best price.

Our credentials

Alex Neil are members of The Property Ombudsman Scheme, so rest assured your dealings are with a professional and regulated agency. Vendors and landlords can place their confidence in our buyer and tenant offer verification procedures.

Featured Properties

Fees

Tenant Information

Refundable Holding deposit - 1 weeks rent

Security Deposit 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000

Rent - The agreed monthly rent

Changes to tenancy - £50 inc VAT

Early termination charge - Not exceeding the landlord’s financial losses

Late payment of rent Interest of 3% above BoE base rate for each day the rent is late, once it is 14 days overdue

Replacement keys - Reasonable costs

Utilities, council tax, communication services, TV Licence etc Tenants own responsibility unless otherwise stated

Client Money Protection Scheme Membership details Alex Neil are members of CMP (client money protect)

Property Redress Scheme Membership details: Alex Neil are members of The Property Ombudsman. Membership number N00018.