The British Property Awards Gold Winners

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Winners 5* Gold British Property Award

We are proud to receive further industry recognition as a winner and consistently top-performing estate agent. Our Rotherhithe & Bermondsey office has won the 5* Gold British Property Award for SE16. The team performed outstandingly throughout the extensive judging period focused on customer service.

Alex Neil's British Property Award Rotherhithe

Our competitors and our own offices were "mystery shopped" independently during the period against 25 criteria to obtain a balanced overview of their customer service levels. The rigorous judging criteria are comprehensive and detailed, exploring different mediums, scenarios, and periods.

We were shortlisted for numerous national awards, announced later in the year. These awards are our first of 2019 and stand alongside the multiple awards we received in 2018 from independent customer review site allAgents. The highlight of those is the Best Estate Agent of the Year.

David Hatch, Managing Director of Alex Neil, responded with high praise for the collective efforts of his teams. "Alex Neil has assembled a high calibre team of professionals who strive to deliver very high levels of customer service. It is always pleasing to learn to receive recognition for performance in customer service, especially in something as prestigious as the British Property Awards."

"Our Rotherhithe & Bermondsey team work hard and thoroughly deserve the kudos attached to winning the 5* Gold British Property Award for SE16. I'm confident their continued efforts will produce many more awards and, more importantly, more satisfied customers."

The British Property Awards issue the following information about the awards regarding the awarding body and the criteria. The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare their service against the service provided by their local, regional, and national competition.

Agents who go that extra mile and provide outstanding customer service receive our accolade, which acts as a beacon to highlight these attributes to their local marketplace. Is it time that you switched to an award-winning agent like Alex Neil? Book your free valuation and market appraisal to determine how we'll orchestrate your property's successful sale.

Written by Alex Neil Estate Agents

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Tenant Information

Refundable Holding deposit - 1 weeks rent

Security Deposit 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000

Rent - The agreed monthly rent

Changes to tenancy - £50 inc VAT

Early termination charge - Not exceeding the landlord’s financial losses

Late payment of rent Interest of 3% above BoE base rate for each day the rent is late, once it is 14 days overdue

Replacement keys - Reasonable costs

Utilities, council tax, communication services, TV Licence etc Tenants own responsibility unless otherwise stated

Client Money Protection Scheme Membership details Alex Neil are members of CMP (client money protect)

Property Redress Scheme Membership details: Alex Neil are members of The Property Ombudsman. Membership number N00018.